FOR TAXI DRIVERS AND PASSENGERS.
(I) “Taxi (s)”: User musts that register as taxi drivers on the Website and that is accepted by EASYTAXI to participate in the project;
(Ii) “Passenger (s)” means any User who signs up and registers as passengers on the Website;
(Iii) “Services” means the passenger transport services through taxi provided by the Taxi drivers to the Passengers.
(Iv) “User”: Taxi Drivers and Passengers.
2. WHAT IS THE WEBSITE?
a) The EASY TAXI Website consists in a specialize service with the purpose to optimize the Taxi request service, however without creating any employee relationship with the Taxi, meaning that EASY TAXI should be considered only as a service provider with the purpose of scheduling. Through the system, EASY TAXI allows, totally free of charge, the PASSENGERS tosign up and locate the nearest TAXI DRIVERS to request their services in a more efficient way than the conventional existing methods. The TAXI DRIVER, by his means, can register on the Website through the “Taxi Driver” section, pending an evaluation from EASY TAXI and the necessary documentation when signing up to participate in the project. The TAXI DRIVER will pay a flat fee per completed rides using the Website.
3. REGISTRATION AND USE OF THE SYSTEM
a) When registering, the User agrees to provide accurate information, complete and updated as requested on the form filled, being EASY TAXI not obliged to supervise or control the accuracy of the information.
b) Only those individuals who have full legal capacity are allowed to participate in the project. People who do not enjoy this capability, among them under aged, should be assisted by their legal representative.
c) The TAXI DRIVER agrees that by registering he will be scrutinized to be accepted by EASY TAXI who may refuse or cancel his user account at any time, whether by complaints or by internal policy.
d) The EASY TAXI further reserves the right to use all legal means possible and to identify its users, as well as to request, at any time, additional data and documents it considers appropriate in order to verify personal data informed by the user.
e) The EASY TAXI is not liable for any damage resulting from the disclosure of the password to third parties. You shall be solely responsible for this.
f) You may not transfer in any way, the user’s registration to a third party.
4. LIMITATION OF LIABILITY
– Relationship Driver Passenger:
a) EASY TAXI does not provide transportation services by taxi, serving only as an intermediary in order to optimize the scheduling service for the taxi. Thus, by accepting the provision of services by the TAXI DRIVER, he PASSENGER acknowledges that the EASY TAXI has no direct association with the TAXI DRIVER, it just facilitates contact between driver and passenger. The user acknowledges and agrees that EASYTAXI is not liable for any act or omissions committed by any user, whether by robbery, commitment break as a result of any act, discussions, and others including the effective fulfillment of the obligations assumed by the users and loss not being for tax purposes. The user acknowledges and agrees that, by registering and accepting the policy of the service, do so at his total means and exclusive risk. EASY TAXI recommends that every transaction is done with good sense.
– From availability and inconsistency in the system:
b) EASY TAXI does not guarantee that the system will be available without any interruption and that it will always be error-free, and therefore, shall not be liable for damages caused to users.
c) You agree that EASY TAXI is also not responsible for any damages or losses caused to your computer as a result of using the Website.
d) EASY TAXI is not liable for any error or inconsistency of information with other independent systems, specializing in the service provision for GPS, radar and similar.
– Compensation for damages:
e) User agrees to indemnify and hold harmless the EASY TAXI and its representatives from any claims, suits, losses, liabilities, damages and expenses, including reasonable attorneys’ fees and court costs for the damage they cause.
5. OBLIGATIONS, LIABILITIES AND RISKS OF PASSENGERS.
a) The PASSENGER certifies that he uses the service for their own free will and untrammeled choice and recognizes and accepts as its responsibility and risk for using the Website.
– The acceptance and refusal and cancellation of services:
b) The acceptance and denial of the service may occur at first by DRIVER, who can accept or deny the service when receiving a notification for a ride. PASSENGER may cancel the contract for any reason. Both recognize that EASY TAXI is not liable for any delays, cancellations, failure to cancel the contract and miscommunication between passenger and driver, nor for any delay or failure in the delivery of services from the DRIVER.
– The information and risks of the service:
c) The PASSENGER acknowledges and declares that understands and is aware of all the risks involved in the use of the Website and contracting services, pledging to reasonably take care as expected of someone who chooses a taxi to transport himself.
d) The PASSENGER acknowledges and agrees that EASYTAXI performs no DRIVER selection, simply registering on their website to participate does not vouch for its suitability, legally, physically or mental health to provide the Services. The PASSENGER acknowledges that the data provided from the TAXI DRIVER, such as: (i) vehicle model, (ii) plate of the vehicle, (iii) full name, (iv) profile picture, among others, were provided by the DRIVER himself. By accepting the Services, the PASSENGER acknowledges that EASY TAXI has no involvement in the contractual relationship between driver and passenger.
6. EVALUATION OF USERS
a) It is a choice for the PASSENGER to evaluate the TAXI DRIVERS who transported them, assigning scores or commenting their service. Evaluations shall be for the exclusive use of EASY TAXI in order to better serve the PASSENGER, and may even block the TAXI DRIVER in case of several complaints. EASY TAXI reserves the right to use the evaluations to improve the service, whether for internal or external usage.
a) EASY TAXI will collect, store and may transmit or make available to any third party data and information provided by the PASSENGER upon the registration on the Website, not limited to the location, full name, last name, your profile photo, phone and for TAXI DRIVER, besides the previously mentioned, the registration number and grantee or auxiliary data of your vehicle, such as make, model, color and plate, among others.
b) EASY TAXI implements appropriate security measures to safeguard and help prevent unauthorized access, change, unauthorized disclosure or removal without permission of any information collected.
c) Whenever the PASSENGER conducts financial transactions on the Website, EASY TAXI will collect all relevant information and may disclose it for specific system usage purposes. The user now authorizes EASY TAXI to communicate to the outsourcing payment service providers, if the user engages (or that EASY TAXI believe he was involved) in any activity that is illegal, which violates the rights of any person or lead to suspension or termination of the use of the system.
d) EASY TAXI shall not be liable for any loss of user data, including resulting from acts of God, force majeure, that occurred because of the invasions to the Website and security breach by unauthorized third parties.
a) EASY TAXI grants to the User a limited, personal, nonexclusive, nontransferable, non-commercial and fully revocable license to use the Website on his mobile or computer, in conformance and agreement of the terms contained in this Agreement. EASY TAXI reserves all rights to the Website not expressly granted here.
b) The EASY TAXI is not liable for any damage suffered by the User who has copied, transferred, distributed or used any Website protected content, violating the rights of others.
10. GENERAL CONDITIONS
a) This Term of Use does not generate any partnership agreement, in office, franchise or employment relationship between the user and the EASY TAXI.
b) This Term of Use may be changed by EASY TAXI anytime. The changes will come into force automatically on the date of the publication of the new version on the Website.
11. USE OF THE SERVICE
Only registered users may use EasyTaxi to call for taxis. By registering to use the service, you agree to:
a) Provide truthful and up to date information during the registration process, and shall only use the service in good faith, without breaking any laws in the country where the taxi is requested.
b) Never abuse the service by requesting a taxi without the intention of using it. If a problem arises during the use of the service, users shall, in good faith, attempt to solve the problem with the help of the taxi driver and EasyTaxi’s customer service.
c) Never use the service in a way that causes damage to EasyTaxi or one of its partners.
12. PAYMENT AND THE IN-APP PAYMENT FUNCTION
Users understand and agree that payment must be provided to the taxi driver regardless of any malfunction of the mobile application.
In particular, when using the in-app payment functionality, or EasyTaxi Pay, users accept that there might be circumstances beyond EasyTaxi’s control that might cause a credit card to be rejected, and that, in such circumstances, the user must reach an alternative payment method with the taxi driver.
Payments made through EasyTaxi Pay are collected and processed by one of the three companies below, depending on geography:
• Juwel 158. V V UG (haftungsbeschränkt), Registered in Johannisstrasse 20, 10117 Berlin, Germany
• LIH Subholding Nr. 1 UG (haftungsbeschrankt) & Co. KG, Registered in Johannisstrasse 20, 10117 Berlin, Germany
• AIH Subholding Nr. 15 UG (haftungsbeschrankt) & Co. KG, Registered in Johannisstrasse 20, 10117 Berlin, Germany
• ECommerce Taxi Asia S.à r.l., Registered in 7, avenue J.P. Pescatore, L-2324 Luxembourg
13. LIMITS OF LIABILITY
Users accept that EasyTaxi acts solely as a scheduling/matching service between its users and taxi drivers, and that it is not responsible for any issues that arise during the taxi ride, such as accidents, delays, or car discomfort.
EasyTaxi, on the other hand, commits to provide a thorough screening service so that only taxi drivers in good, legal standing in their cities/countries shall take part on the service.
14. INTELLECTUAL PROPERTY
Use of the service does not trasmit any intellectual property rights between EasyTaxi’s and its users. Users agree not to steal and/or publish, without EasyTaxi’s explict consent, any material, screens or artwork presented by the application during the use of the service.
EasyTaxi reserves the right to block any user on its platform should it suspect said user is attempting to abuse the platform or mislead taxi drivers, EasyTaxi employees, partners or other users through the platform. These actions include, but are not limited to: using stolen credit cards, requesting taxis without the intention to board them, not paying for the service, and constantly cancelling requests before the taxi arrives.